Terms & Conditions
Last updated: 13 May 2026
These Terms and Conditions govern your use of the website at www.rachaelhall.me and any related content, resources, courses, coaching, digital products, workshops, memberships or services made available through this website.
This website is operated by Dimensional Wealth Group Limited, a company registered in England and Wales under company number 15741886. Our registered office is Kensington House, Bishop Auckland, DL14 6HX. Telephone: 01388 605785.
Rachael Hall Wealth is a trading style of Dimensional Wealth Group Limited. References in these Terms to “Rachael Hall Wealth”, “we”, “us” or “our” mean Dimensional Wealth Group Limited.
By accessing or using this website, you agree to these Terms. If you do not agree to these Terms, you should not use this website.
1. About this website
This website provides educational content, coaching resources, courses, articles, downloads, workshops and general information relating to wealth, money, retirement, pensions, personal development and financial wellbeing.
The content on this website is provided for general education and information only. It is not intended to replace personalised professional advice.
2. No personal financial advice
Nothing on this website constitutes personal financial advice, investment advice, pension transfer advice, tax advice, legal advice or any other regulated advice.
We do not advise on, arrange, recommend or sell regulated financial products or investments through this website.
Any examples, case studies, calculations, illustrations, commentary or educational materials are provided for general understanding only. They may not apply to your personal circumstances.
Before making any financial, pension, investment, tax or legal decision, you should seek advice from an appropriately qualified professional.
Pension, tax and financial rules may change. The information on this website may not always reflect the latest legal, tax or regulatory position.
3. Use of this website
You agree to use this website lawfully and responsibly.
You must not use this website:
for any unlawful purpose;
to submit false, misleading or harmful information;
to upload or transmit viruses, malware or malicious code;
to attempt to gain unauthorised access to the website, its systems or data;
to copy, scrape, reproduce or misuse website content without permission;
to harass, abuse, defame, threaten or harm others;
to interfere with the security, performance or availability of the website.
We reserve the right to restrict or remove access to the website if we believe these Terms have been breached.
4. Website content and accuracy
We take reasonable care to ensure that the information on this website is accurate and up to date at the time of publication.
However, we do not guarantee that all content will always be complete, accurate, current or free from errors.
We may update, amend, remove or replace website content at any time without notice.
You should not rely solely on information provided on this website when making financial, legal, tax, pension, business or personal decisions.
5. Courses, coaching, downloads and digital products
From time to time, we may offer courses, coaching sessions, memberships, workshops, downloadable resources, templates, guides or digital products through this website.
The details, price, format, access period and scope of each product or service will be explained on the relevant sales page or booking page.
You are responsible for checking that a product or service is suitable for your needs before purchasing.
Unless expressly stated otherwise, our courses, coaching, downloads and digital products are for education and personal development purposes only. They do not constitute personal financial advice or regulated advice.
6. Payments
Where payments are taken through this website, they may be processed by third-party payment providers.
You agree to provide accurate billing and contact information when making a purchase.
Prices are shown on the relevant sales page or checkout page. We reserve the right to change our prices at any time, but this will not affect purchases already completed.
We are not responsible for delays or issues caused by third-party payment providers, banks or card issuers.
7. Cancellations and refunds
Your cancellation and refund rights may depend on the type of product or service you purchase.
Digital products and downloads
Where you purchase a digital product, download, template, guide or online resource, you may lose your right to cancel once you have accessed, downloaded or started using the digital content, where permitted by law.
Courses and memberships
Refund terms for courses, memberships or programmes will be set out on the relevant sales page or checkout page.
If a course, programme or membership gives you immediate access to digital content, you acknowledge that cancellation rights may be limited once access has started.
Coaching sessions, workshops and appointments
If you book a coaching session, workshop or appointment, cancellation and rescheduling terms will be explained at the time of booking.
Where no specific cancellation policy is stated, we ask that you provide at least 48 hours’ notice if you need to cancel or reschedule.
We reserve the right to charge for missed appointments or late cancellations where reasonable.
Nothing in these Terms affects your statutory rights.
8. Intellectual property
All content on this website, including text, images, graphics, logos, branding, course materials, downloads, templates, videos, audio recordings, worksheets and other resources, belongs to us or is licensed to us unless otherwise stated.
You may view, download or print content for your own personal, non-commercial use only.
You must not copy, reproduce, distribute, publish, sell, licence, adapt, share, upload, or use our content for commercial purposes without our prior written permission.
You must not claim our content, frameworks, resources, wording, designs or materials as your own.
9. User content
If you submit comments, testimonials, feedback, questions, forms, messages or other content through this website, you confirm that the information you provide is accurate and that you have the right to share it.
You must not submit anything unlawful, defamatory, offensive, discriminatory, confidential, misleading or that infringes another person’s rights.
We may use feedback or testimonials you provide for business, marketing or website purposes, but we will not publish sensitive personal information without your consent.
10. Third-party links
This website may contain links to third-party websites, resources, services, platforms or content.
These links are provided for convenience and information only. We are not responsible for the content, accuracy, availability, privacy practices or terms of any third-party website.
A link to another website does not mean that we endorse or approve that website, product, service or provider.
You access third-party websites at your own risk.
11. Affiliate links
Some links on this website may be affiliate links. This means we may receive a commission if you click a link and make a purchase.
This does not affect the price you pay.
Where affiliate links are used, we aim to make this clear. Any product, service or resource mentioned on this website should be considered independently before you decide whether to purchase or use it.
12. Privacy and cookies
Your use of this website is also governed by our Privacy Policy and Cookie Policy.
These explain how we collect, use, store and protect personal data, and how cookies and similar technologies may be used on this website.
You should read those policies alongside these Terms.
13. Availability of the website
We aim to keep this website available and functioning properly, but we do not guarantee that it will always be uninterrupted, secure or error-free.
We may suspend, withdraw, update or change all or part of the website at any time.
We are not liable if the website is unavailable for any period.
14. Limitation of liability
Nothing in these Terms excludes or limits our liability where it would be unlawful to do so. This includes liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot legally be excluded.
To the fullest extent permitted by law, we are not liable for:
indirect or consequential loss;
loss of profit, income, revenue or business opportunity;
loss of data;
loss of goodwill or reputation;
decisions you make based on general website content;
losses arising from third-party websites, platforms or services;
losses caused by events outside our reasonable control.
The information on this website is provided for general education only. You remain responsible for your own decisions and for seeking appropriate professional advice where needed.
15. Professional and personal responsibility
Our content is intended to support education, reflection and informed decision-making.
You are responsible for how you choose to apply any information, tools, exercises, prompts, resources or course materials.
We cannot guarantee any particular financial, personal, emotional, business or professional outcome from using this website, our content, our courses or our services.
16. Events outside our control
We are not responsible for any failure or delay in performing our obligations where this is caused by events outside our reasonable control.
This may include, for example, internet outages, platform failures, illness, technical issues, strikes, legal restrictions, natural events, or failure of third-party service providers.
17. Changes to these Terms
We may update these Terms from time to time.
When we do, we will update the “Last updated” date at the top of this page.
Your continued use of the website after changes are published means that you accept the updated Terms.
18. Governing law
These Terms are governed by the laws of England and Wales.
If you are a consumer living elsewhere in the United Kingdom, you may have rights to bring proceedings in your local courts.
19. Contact us
If you have any questions about these Terms, please contact us using the details below:
Dimensional Wealth Group Limited
Trading as Rachael Hall Wealth
Registered office: Kensington House, Bishop Auckland, DL14 6HX
Telephone: 01388 605785